Privacy Policy

How Meta Toad handles personal data, such as what it collects, how long it keeps it and the rights you have over it.

Last updated 2026/11/04

Meta Toad ("we", "us", "our") is committed to protecting your privacy in accordance with:

  • Protection of Personal Information Act (POPIA)
  • General Data Protection Regulation (GDPR) principles

1. Data We Collect

We may collect:

  • Account data (name, email)
  • Authentication data (OAuth providers)
  • Usage data (logs, API calls)
  • Uploaded files and processed content
  • Billing-related information (handled via third-party providers)

2. How We Use Data

We process data strictly to:

  • Provide and operate the Services
  • Maintain system performance and reliability
  • Ensure security and prevent abuse
  • Process payments

We explicitly DO NOT:

  • Sell personal data
  • Use customer data to train AI models

4. Data Storage & Transfers

  • Data is stored with cloud infrastructure providers
  • Data may be processed outside South Africa
  • Appropriate safeguards are applied

5. Data Retention

We retain data only as long as necessary for:

  • Service delivery
  • Legal and operational obligations

6. Your Rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Restrict or object to processing

Contact: [email protected]

7. Security Measures

We implement:

  • HTTPS encryption
  • Secure authentication (OAuth)
  • Access controls and monitoring

8. Third-Party Services

We rely on third-party providers for:

  • Infrastructure
  • Payments
  • Authentication

These providers operate under their own privacy policies.

9. Cookies

Cookies are used for:

  • Authentication
  • Session management
  • Performance optimization
  • Remembering your cookie choice

Optional analytics cookies, which help us see how the site is used, are only set if you accept them. You can change your choice at any time with Cookie Settings at the foot of the site.

10. Data Deletion

You may request deletion of your data at any time.

11. Updates

We may update this policy periodically.

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