Support & Maintenance
We keep your software running, whoever built it
We look after what it runs on, fix what breaks and keep it growing as your business changes.
When to call us
Most people come to us with one of these. If yours is not here, tell us anyway.
The team that built it has moved on
The software still runs, and nobody is looking after it.
Small things keep breaking
Each fix takes longer, and nobody can say why.
You need changes, not a rebuild
It does most of what you need and should keep growing.
Nobody is watching it
You hear something is down when a client tells you.
What we do
Whatever your software needs once it is live, from keeping it up to building what comes next.
We keep it running
We look after the infrastructure, watch for problems and fix them, so it stays up.
We keep it current
The parts underneath stay up to date, so security fixes are never left waiting.
We keep it growing
New features as your business changes, built on top of what is there.
We take it over
From a developer who has moved on, or a project that stalled.
How taking over works
Taking over software someone else built starts with knowing what is there.
We look first
We go through the code and how it runs, so we both know what we are taking on.
We agree the plan
What to fix first, and how much looking after you want.
We look after it
On a monthly retainer, priced by how much looking after you want.
It stays yours
Working with us never locks you in.
Your code and your data
You own both, and we hand them over whenever you ask, such as when you move to another team.
Leave when you like
Handing over what is yours costs nothing, and we plan the move with you.
Tell us what needs looking after
One email is enough. We reply with whether we can help and what we would look at first.