AI Integration
AI that knows how your business works
We build AI into the software your business runs on, so it works from your own records, documents and rules. Your team uses it in the tools they already have, or through assistants such as Claude or ChatGPT, and a person approves anything that matters before it goes out.
Where AI helps
AI helps most with work that follows the same pattern each time. If yours is not here, tell us anyway.
The same questions all day
Your team answers what clients and staff ask again and again, when the answer is already written down.
Details typed in by hand
Someone copies invoices, orders or forms into your systems, line by line.
Answers lost in documents
Your policies, manuals and past work are there, but nobody can find the right page when they need it.
Every reply starts blank
Quotes, proposals and emails are written from scratch, even when most of it is the same each time.
An inbox nobody keeps up with
Enquiries wait because someone has to read each one before it reaches the right person.
Reports pulled together by hand
Someone gathers numbers from different places to write the same summary every week.
Your team stays in charge
AI does the preparing. Your team makes the decisions.
You approve what goes out
AI prepares the reply, the quote or the report. Someone on your team checks it and sends it.
Only what each person may see
AI works with the access of whoever is using it, so nobody sees more through it than they could before.
You can see how it got there
Every answer points to the record or document it came from, and everything AI does is recorded.
When it's unsure, it asks
Anything AI can't tell for certain goes to a person instead of being guessed.
Track the progress
You follow it all in the Client Zone, where progress, releases and files are kept in one place.
Scope
We agree what the finished software should do before anything is built.
Design
For new software or a large feature, you see the screens and how they fit together, and sign them off before we build.
Build in short rounds
You see working software along the way, not only at the end.
Launch
Your software goes live. After that, we can keep looking after it on a monthly retainer, as much or as little as you need.
Tell us where AI could help
One email is enough. We reply with whether we can help and how we would start.